Frequently Asked Questions

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How can I invest with coindex-premier.com ?
To make an investment you must first become a member of coindex-premier.com. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.




How do I open my coindex-premier.com Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

Which e-currencies do you accept?
We accept Bitcoin, Ethereum, Tron and USDT.

How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.

How long does it take for my deposit to be added to my account?
Your account will be updated as soon as possible, as you deposit.

How can I change my e-mail address or password?
Log into your coindex-premier.com account and click on the "Account Information". You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit be paid directly to my currency account?
No, profits are gathered on your coindex-premier.com account and you can withdraw them anytime.

How do you calculate the interest on my account?
Interest on your coindex-premier.com account is acquired after the specified hours and credited to your account balance.

Can I do a direct deposit from my account balance?
Yes! To make a deposit from your coindex-premier.com account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance button.

Can I make an additional deposit to coindex-premier.com account once it has been opened?
Yes, you can but all transactions are handled separately.

After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are usually available within 12 business hours.

How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.

How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?
No. If we find that one member has more than one account, the entire funds will be frozen.

Who manages the funds?
These funds are managed by a team of coindex-premier.com investment experts.